Moro Hub in Collaboration with Avaya to Launch UC Cloud Service Solutions in the UAE

To expand businesses around the UAE, Moro Hub, a Data Hub Integrated Solutions owned by DEWA, has unveiled Moro Connect, to offer Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS).

Moro Connect is based on technology from Avaya, a business communications software, systems, and services provider.

The UAE businesses will deliver faster services to their consumers, thus reducing the total cost of ownership (TCO), and a better return on investments (ROI), with the collaboration between Avaya and Moro Hub.

Mohammed Bin Sulaiman, Moro Hub’s CEO, said, “Businesses in the UAE are increasingly adopting ICT in their daily operations to boost their productivity, growth and to accelerate digital transformation. At Moro Hub, we recognize the importance of embracing technology to power innovation to devise new products, services, and processes.”

The CEO also mentioned, Moro Hub will introduce groundbreaking unified communications solutions in the UAE through the firm’s partnership with Avaya.

“These solutions will allow our customers to experience improved and streamlined access to their data through a consolidated process of IT systems, making it effortless to achieve their business outcomes through high levels of services delivery,” he said.

Moro Hub will host Avaya’s Contact Center and Unified Communications solutions and make them available to businesses in a cloud-based subscription model, allowing enterprises to buy the products and services they need, as and when appropriate, without substantial upfront costs.

Nidal Abou Ltaif, President, Asia Pacific, Middle East, Africa, and EU, Avaya, said, “Avaya solutions, hosted by Moro Hub, will give businesses in the UAE the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation. Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs while benefiting from the reliability and expertise that industry leaders such as Avaya and Moro Hub bring to the marketplace.”